Gucci Monogram Kitten Heels

We do not accept any returns.

We do offer exchanges within 7 days of the client receiving their order, and providing the item still has the tags attached and original packaging. The client will be asked to return the order. Once the order is received back, the client will be issued with store credit totalling to the same value of their original order. This store credit expires 14 days from its issue date.

Please note that all of our items are vintage and/or pre-loved. This means they will show some signs fo wear. We recommend checking the product images and descriptions carefully prior to placing your order.

There are no exceptions to our return and refund policy. By purchasing you are agreeing to our shop policies.

Shipping Policy - UK:

UK Shipping is with Royal Mail. Order by 9AM GMT/BST (UK) for same day dispatch. UK Shipping is free on all orders over £200.00.

Royal Mail 48 Hours (Tracked): Delivery aim within 48 hours (2 working days). Tracked and insured to £150.00.

Royal Mail Next Day (weekdays): Delivery the next working day. Tracked and insured to £2,500.00.

Royal Mail Saturday Guaranteed: Delivery on Saturday. Tracked and insured to £2,500.00.

We ship from the United Kingdom. If you are placing an order from the United Kingdom there are no extra charges to pay.

Order before 9am GMT/BST (UK) for same day dispatch. 

Royal Mail Tracked: Delivery in 5-12 working days. Insured up to £250.00. Trackable. [Free on orders over £200.00].

Express International Shipping (Fedex/DPD/DHL/UPS): Delivery in 1-3 working days. Insured to the value of your order. Trackable.  [Free on orders over £500.00].

Our items are shipped from the United Kingdom. If you are placing an order from overseas, you may have to pay customs charges and/or import taxes. The buyer is responsible for paying any import taxes or customs charges raised by their local authorities.

We recommend checking the rates for your country prior to placing your order. Vintimié is not responsible for any customs charges or import taxes raised. We have no control or involvement in this process and are not responsible for any delays caused by clearance issues in the destination country.

If you refuse a delivery by failing to pay the customs charges in time your order will be returned to us. You will be invoiced to re-pay the shipping costs to re-send the item. No refunds will be given.

At Vintimié, every item is carefully authenticated in-house by one of our experienced team members, so you can wear your purchase with confidence. Our team has over eight years of authentication experience (and counting). Every item over £750.00 also comes with a third-party authentication certificate verifiable by QR code. So, if you do decide to resell your item, you can use this certificate to prove its authenticity.

Vintimié also offers our customers a 100% money back lifetime guarantee on the authenticity of all purchases made directly from our website.